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Returns & Refunds
Returns/Change of Mind
Returns Policy
If you are not satisfied with your purchase, you may return the item within 7 days of delivery for an exchange or full refund, subject to the following conditions:
1. Eligibility for Returns
- Sale Items: No change-of-mind refunds are offered on sale items.
- Condition of Items: Items must be unused, in their original packaging, and include all parts, accessories, and packaging materials.
2. Return Process
- Courier Service: We are pleased to offer our courier service for return shipping; however, please note that return shipping costs are non-refundable.
- Documentation: Complete our returns form on the link below
- Keep a Copy: Make a copy of the receipt and any packing list or shipping certificate for your records.
- Invoice Number: Please include the invoice number on the return label when sending back items.
For further assistance or questions regarding your return, please contact our Customer Service Team at support@amazingchristmas.com.au
Please click here and complete the change of mind form
Refunds
All refunds are offered as these two choices to customers
1. Store Credit
2. Exchange
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Returns & Refunds
Returns/Change of Mind
Returns Policy
If you are not satisfied with your purchase, you may return the item within 7 days of delivery for an exchange or full refund, subject to the following conditions:
1. Eligibility for Returns
- Sale Items: No change-of-mind refunds are offered on sale items.
- Condition of Items: Items must be unused, in their original packaging, and include all parts, accessories, and packaging materials.
2. Return Process
- Courier Service: We are pleased to offer our courier service for return shipping; however, please note that return shipping costs are non-refundable.
- Documentation: Complete our returns form on the link below
- Keep a Copy: Make a copy of the receipt and any packing list or shipping certificate for your records.
- Invoice Number: Please include the invoice number on the return label when sending back items.
For further assistance or questions regarding your return, please contact our Customer Service Team at support@amazingchristmas.com.au
Please click here and complete the change of mind form
Refunds
All refunds are offered as these two choices to customers
1. Store Credit
2. Exchange