• Returns & Refunds

     

    Returns/Change of Mind

    Returns Policy

    If you are not satisfied with your purchase, you may return the item within 7 days of delivery for an exchange or full refund, subject to the following conditions:

    1. Eligibility for Returns

    • Sale Items: No change-of-mind refunds are offered on sale items.
    • Condition of Items: Items must be unused, in their original packaging, and include all parts, accessories, and packaging materials.

    2. Return Process

    • Courier Service: We are pleased to offer our courier service for return shipping; however, please note that return shipping costs are non-refundable.
    • Documentation: Complete our returns form on the link below
    • Keep a Copy: Make a copy of the receipt and any packing list or shipping certificate for your records.
    • Invoice Number: Please include the invoice number on the return label when sending back items.

    For further assistance or questions regarding your return, please contact our Customer Service Team at support@amazingchristmas.com.au

     

    Please click here and complete the change of mind form

     

    Refunds

    All refunds are offered as these two choices to customers

    1.   Store Credit

    2.   Exchange